Terms of service

Welcome to PepCore Labs ("we", "us", "our"). By using this site, you agree to comply with and be bound by the following terms. Please read them carefully. If you do not agree with any part of these terms, please do not use our website or services.

General

These Terms govern your use of this website. We may update these Terms from time to time without notice. Continued use of the website constitutes acceptance of the current Terms.

Eligibility

By accessing this site, you confirm that you are at least 18 years old and legally able to enter into contracts. Our products and services are intended only for individuals and organisations who meet this requirement.

Product use

Products supplied by PepCore Labs are supplied strictly for research and development purposes unless otherwise stated. They are not to be used for the diagnosis, treatment or prevention of any disease or medical condition, and are not for human or veterinary consumption.

Orders & payment

This website does not process payments. Orders are initiated by sending a message to our team on WhatsApp and are subject to acceptance and availability. We reserve the right to refuse or cancel orders at our discretion. Payment must be made in full before orders are dispatched. We accept payment by bank transfer or USDT.

Shipping & delivery

We aim to dispatch all orders the same day when payment is received before 2pm, with next-day delivery within the UK. Shipping timelines are not guaranteed and may be affected by external factors. We are not liable for delays once goods have left our warehouse.

Refund policy

We offer a return window from the date of delivery for eligible products, provided they are unused, sealed and in their original condition. Due to the nature of our products, items that require refrigeration or have been opened are not returnable. See our Refund Policy for full details.

Communications

By choosing to contact us through WhatsApp, you consent to communicating with our team through that platform, subject to WhatsApp's own terms and privacy policy.

Intellectual property

All trademarks, logos and content displayed on this website are owned or licensed by PepCore Labs. You may not reproduce, distribute or commercially exploit any content without prior written consent.

Governing law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising will be subject to the exclusive jurisdiction of the UK courts.

Contact us

For any queries about these Terms, message PepCore Labs on WhatsApp at +44 7926 486034.